Return Policy
Returns & Exchanges
Returns
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
If you change your mind (it happens to the best of us), or wish to return an unwanted order, please contact info@inno3c.com as we would love to help you refund your purchase if returned within 30 days of delivery.
Returns without prior communication with us will not be accepted.
There are a few things to note:
The return shipping isn't covered
Refunds need to be sent to the original purchaser's method of payment
All items must be returned in original condition and in the original inno3C packaging
15% restocking fee will be applied on returns on unwanted gifts upon returned inspection
Remember, all our products come with a 1 year warranty, so if something goes awry down the track, be sure to let our support team know via info@inno3c.com.
Exchanges
At this time, we do not have an exchange program available. We kindly ask that you return the item(s) for a refund and place a brand new order with the item(s) you prefer.
Please reach out to info@inno3c.com for help.
Returns
We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 30 days of delivery for a full refund (including shipping*).
If you change your mind (it happens to the best of us), or wish to return an unwanted order, please contact info@inno3c.com as we would love to help you refund your purchase if returned within 30 days of delivery.
Returns without prior communication with us will not be accepted.
There are a few things to note:
The return shipping isn't covered
Refunds need to be sent to the original purchaser's method of payment
All items must be returned in original condition and in the original inno3C packaging
15% restocking fee will be applied on returns on unwanted gifts upon returned inspection
Remember, all our products come with a 1 year warranty, so if something goes awry down the track, be sure to let our support team know via info@inno3c.com.
Exchanges
At this time, we do not have an exchange program available. We kindly ask that you return the item(s) for a refund and place a brand new order with the item(s) you prefer.
Please reach out to info@inno3c.com for help.